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What commercial tenants need to know before entering into a lease

What commercial tenants need to know before entering into a lease

You have just fulfilled a long-held ambition, secured the necessary funding, and found the dream location for your business.

Your prospective landlord has provided you with the heads of terms for a lease and then suddenly you are overcome with worry and anxious about what to do next.

The first thing to do, is not to panic and the second thing is not to rush into agreeing to the heads of terms without fully understanding what they mean.

It is important to understand that by entering a lease, you are creating a long-term business relationship, and it is always best to try to maintain this relationship on good terms. The best way to do this is to take time to negotiate reasonable terms for both parties.

It is, therefore, essential to understand what the heads of terms are, how they can impact you and how to effectively negotiate them to achieve the best business deal.

What are Heads of terms

The heads of terms set out the fundamental terms of a commercial agreement between both parties and in a lease, the terms are generally negotiable between the landlord and the tenant.

The Heads of Terms are the foundation on which a lease is drafted. When correctly drafted, the head of terms are generally not legally binding, however, there can be occasions on which it is agreed that they will be legally binding.

Careful consideration needs to be taken when drafting and agreeing the Heads of Terms, to ensure your ability to negotiate as a Tenant is not compromised, as there is a moral implication to complete the transaction based on the agreed terms.

The purpose of the Heads of Terms 

The Heads of Terms help both parties understand each other’s objectives at the outset of the transaction, and it is important to have these agreed before entering more specific negotiations.

The main terms which should be agreed in a lease generally include:

  • The identities and contact information of each party;
  • Key commercial conditions including the nature of the transaction, purchase price, payment terms, lease term and delivery structure;
  • Whether it is an excluded or protected lease;
  • Will it include a break clause and rent review,
  • Will it allow for assignments, subletting and sharing of the property;
  • Will any service charges, insurance and other regular outgoings apply under the lease;
  • Provisions for alterations, repair responsibilities and decoration; and
  • Any other special conditions.

You may have been offered heads of terms that are very brief and completely silent on many of the important issues outlined above, your solicitor will be able to assist you with identifying what should be agreed and how best to negotiate this in order to avoid any future misunderstandings.

What steps do I need to take, before I enter a lease?

As a prospective tenant it is common to feel under pressure to reach an agreement on certain elements of a commercial lease.

It may also be tempting to agree to a proposed list of terms straightaway, especially if the landlord is putting you under pressure to act quickly to secure the property.

Before doing so, it is important to seek legal advice from an experienced commercial property solicitor.

Your solicitor will help you understand what each term means, its legal implications and highlight any possible risks associated with such terms.

Failure to do obtain legal advice, can often result in important considerations being overlooked, unfair and detrimental provisions being agreed, and a lease which could cause you serious financial and practical problems in the future.

What do I need to consider?

A solicitor can help you put together a deal that is right for you by taking into account:

  • The age of the property;
  • The condition of the property and what you might have to do to make it decent and usable;
  • Your current and future plans for the property and
  • Your financial expectations in terms of rent, service charges and insurance premiums and excesses.

A solicitor can evaluate the feasibility of your priorities and liaise with the landlord’s agent to draw up a set of heads of terms that are fair to both parties.

Final thoughts

The heads of terms will briefly set out the key terms of your proposed lease. Leases can be complex, and it is important to get them right at the start, otherwise you risk wasting time, energy and money dealing with any necessary changes in the future.

Our commercial property specialists can help you negotiate and agree heads of terms. For more information, please get in touch.

Got cash flow misery? How to recover your debts and avoid insolvency

Got cash flow misery? How to recover your debts and avoid insolvency

The late payment of invoices is an increasing problem for UK businesses because it can cause issues with cash flow.

Cash flow problems continue to be one of the biggest causes for business failure within the UK. According to the Government’s accredited official statistics, one in 186 companies on the Companies House register entered insolvency between 1 November 2023 and 31 October 2024.

It is, therefore, vital that businesses collect the debts owed to them as soon as possible.

However, the collection and enforcement of debts is fraught with potential pitfalls.

Top Tips for Debt Recovery

  1. Act quickly
  2. Engage with the debtor to identify any issues around the invoice
  3. Consider the value of the relationship with the debtor and future prospects
  4. If there are temporary debt issues, consider a repayment plan to secure payment
  5. Instruct solicitors as soon as possible to advise you on the most suitable course of action and options available to you to recover the debt.

Why use a Solicitor to chase your debtors?

Many businesses avoid engaging a solicitor to chase book debts and overdue invoices because they do not want to get dragged into a costly legal dispute but involving a solicitor as early as possible, is likely to result in more effective and successful recovery of debts.

That is because solicitors, once appraised with the facts and evidence, will be able to identify the best course of action for you to pursue. They know exactly what information they need to include in the demand; how much time to allow for a response; and when to stop throwing good money after bad.

They can act quickly to protect your position. Often a letter from a solicitor will be taken more seriously by a debtor and prompt a response and/or offer of payment, than a demand from your accounts or debt recovery department.

A solicitor will ensure you have complied with the legal formalities set out by the Civil Procedure Rules 1998 and will work with you to provide specific advice and know-how to ensure you have the best prospect of recovering the debt.

A solicitor can negotiate on your behalf to settle disputes in a cost effective and timely manner and often without the need to issue proceedings.

Every case is different, but instructing a solicitor to draft and send a formal letter is an affordable option that could save you valuable time and effort.

Our debt recovery scheme

At Palmers Solicitors, we offer a cost-effective Debt Recovery Scheme to enable you to benefit from the involvement of legal experts without breaking the bank.

We can draft a formal letter to your debtor to ensure compliance with any relevant Practice Direction.

If necessary, and subject to the response from the debtor, we can proceed to the next step and issue legal proceedings to help you recover your debt – all for a fixed, affordable fee.

Our expert solicitors can advise you on all aspects of commercial debt litigation. Get in touch to find out more about our Debt Recovery Scheme.

Onboarding Gen-Z and Gen-Alpha recruits? Make sure they vibe with your social media policy

Onboarding Gen-Z and Gen-Alpha recruits? Make sure they vibe with your social media policy

As more individuals from Gen-Z and over the next few years Gen-Alpha take to the workplace, they bring with them increased knowledge and use of social media platforms.

While access to smartphones and the internet can be of value to your business – helping your staff work flexibly and communicate more efficiently – it can be a double-edged sword.

Without clear guidelines in place, employees may take to social media platforms to complain about a bad day at the office, post offensive comments, harass colleagues, discuss clients, or reveal confidential information.

Such information could be visible to clients, prospects, and the media, resulting in negative publicity for your business.

Here’s how to build an effective social media policy.

What is a social media policy and why is it important?

A social media policy provides clear guidelines for staff about their use of social media.

Inappropriate social media activity is a conduct issue, which should be dealt with via your disciplinary and grievance procedures.

Putting clear guidelines in place by way of your social media policy means that staff know what they can and cannot say about their colleagues, the business and its clients.

These guidelines should provide clarity about the personal views employees can express and how staff are expected to protect the reputation of the company.

Having a policy in place also helps manage performance effectively, outlines any monitoring of social media that the company carries out, and explains how breaches will be dealt with.

What should a policy contain?

Your policy should outline what constitutes acceptable social media behaviour and explain what disciplinary procedures are in place for staff who breach the policy guidelines. These should include sanctions for cyber-bullying and other forms of harassment.

Your policy should also clarify whether social media usage is being monitored, and if so, how this will take place. It is helpful to also specify whether social media searches are undertaken during the recruitment process.

Make sure you consult with your employees before implementing a new social media policy and be prepared to justify your guidelines.

You can also use the policy to require that your IT network is protected through controls on the downloading of software and appropriate firewalls if you do not have a separate IT policy addressing this.

Risks to be aware of

Protecting your company must not come into conflict with an employee’s right to privacy and freedom of expression, which are rights protected by the Human Rights Act 1998.

If staff breach your policy guidelines, make sure you act proportionately.

Any monitoring of internet usage and social media communications must comply with the Data Protection Act 2018.

For tailored advice on drafting social media policies, or any other employment law matter, please contact us.

Plagued by winter flu? Understanding your obligations as an employer around sick leave

2025 has seen higher levels of flu infections and hospital admissions compared with this time last year, according to data from the UK Health Security Agency (UKHSA).

With many businesses continuing to experience issues with illness it is important to know your obligations to your employees when they need to take time off work.

What are the rights of your employees to sick leave?

If your employees are off work for seven days or less, they do not need to provide you with proof of sickness.

When they return to work, you can ask them to confirm they’ve been off sick. This is called ‘self-certification’.

How much do I need to pay my employees when they are off sick?

Your employees may be eligible for Statuary Sick Pay (SSP), which is £116.75 a week for up to 28 weeks.

You can offer more if you have a company sick pay scheme, but you cannot offer less.

Your company scheme (which may also be called ‘contractual’ or ‘occupational’ sick pay) must be included in an employment contract.

Does an employee have a disability?

It is important to consider whether an employee may have a disability before taking any action in respect of sickness. Any employee who suffers from a disability must not be discriminated against.

Multiple short periods of absence could be linked to a disability as could longer term periods of absence. Employers have a duty to make reasonable adjustments and if the employer suspects the employee may have a disability, it may ask the employee to agree to a medical report being prepared.

If an employee has a disability, they should be asked whether any reasonable adjustments can be made to assist the employee.

It is important to note that the duty to make reasonable adjustments is not a duty to make all requested adjustments. Any medical report may well address reasonable adjustments.

What if an employee takes a longer period of sick leave?

Employees must give their employer a ‘fit note’ (sometimes called a ‘sick note or doctor’s note’) if they’ve been ill for more than seven days in a row (including non-working days) and have taken sick leave.

Alternatively, your employees can (with your agreement) use a similar document called an Allied Health Professional (AHP) Health and Work Report.

You can prevent false claims of sickness by ensuring that your business has measures in place that clearly define what is expected of your employees.

Some absence or incapacity policies will highlight multiple periods of short-term absence or whether absence often falls on specific days for example as a trigger to the sickness management process.

Long-term sick leave and holiday

Employees who are off work sick for more than four weeks may be considered long-term sick.

The right to accrue paid annual leave continues while an employee is on sick leave, even if that period exceeds 12 months.

You cannot force your employees to take annual leave when they’re eligible for sick leave.

They must also be permitted to carry over their full holiday entitlement to the following year.

However, employees do not have the right to carry over their holiday entitlement for an indefinite period whilst on extended sickness absence.

You can seek to cap the length of time in which any such holiday entitlement must be taken. Current case law suggests that this period should be limited to a maximum of 18 months.

Dismissing a long-term sick employee

Employee dismissal due to long-term sickness should always be a last resort following a sickness management process.

If your employee thinks they have been unfairly dismissed or discriminated against, they could take their case to an employment tribunal.

Your sickness management process should include exploring all other options fully, such as flexible or part-time work, or asking your employee to do different work (with training if necessary).

Employees could make a claim for failure to make reasonable adjustments and disability discrimination if they have a disability.

Always consult with your employee about when they could return to work and if their health will improve.

Our specialist employment law team can advise you on all areas of sickness absence and your legal rights and responsibilities as an employer. Contact us for tailored advice today.

Back to basics on probate

Back to basics on probate

When faced with the emotional trauma of losing a loved one or friend, the last things you may want to deal with at this time are the associated legal, tax and administrative issues.

If you are tasked with administering an estate, you will take on numerous obligations and duties and you may find yourself unfamiliar with some of the terms used by the various institutions you contact.

Here’s what you need to know about applying for a grant of probate.

What is probate?

Probate is the process of proving that a will is valid and confirming who has authority to administer the estate of the person who has died.

Before the next of kin or executor named in the will can claim, transfer, sell or distribute any of the deceased’s assets, they might have to apply for a grant of probate.

What is a grant of probate and when is it required?

If executors are appointed in a will, they will apply for a grant of probate. This is a legal document issued by the court to enable the executors to deal with administering the estate.

For example, a grant of probate is needed to access bank accounts, sell assets and settle debts after someone has died.

If someone dies intestate (i.e., they have not left a will), then you will need to apply for a similar but different legal document called a grant of letters of administration. This works in much the same way as a grant of probate, giving a named person legal authority to deal with the estate of the deceased.

If any of the following apply, then it is likely that a grant of probate is required:

  1. The deceased held a property in their sole name.
  2. The deceased held assets in their sole name with a value of more than £25,000 with any one or more financial institutions.
  3. There are foreign assets, business assets or a trust involved.

How to apply for a grant of probate

Grief over the loss of a loved one, combined with confusion about their legal responsibilities, can lead to many families delaying probate because they don’t know where to start.

However, delaying probate can cause further complications, including lack of access to funds, property losing value, and increased stress.

The first step is to seek legal advice. Our expert solicitors can guide you through the probate process and help you avoid common problems.

The next step is to collect details of the deceased’s assets and liabilities as soon as possible, to determine the value of their estate.

Where IHT is payable, the deadline is six months from the end of the month of death. Probate cannot be issued until IHT is paid and acknowledged, and HMRC issues a code.

Once the above steps have been completed, you will be able to apply to the Probate Registry for a grant of probate.

Probate is typically granted within 16 weeks of an application, and often sooner in most cases.

However, the overall estate administration is likely to take one to two years to complete, so it is better to start early.

If you need help with probate, contact our expert team today. We can assist with everything from applying for probate to handling complex estates, ensuring the process is as smooth and stress-free as possible.

Beware online divorce services

Beware online divorce services

While many couples celebrated their love on Valentine’s Day, such jubilation will not have reached those going through the divorce process.

Even an amicable divorce process can be lengthy, expensive, and marred by tough moments and unexpected complications.

For this reason, more and more couples are turning to online divorce services, which offer seemingly quick, easy, and affordable solutions.

However, legal gaps and lack of thorough guidance means that online divorce services often leave families in dangerous positions without key financial arrangements.

Why online divorce services are risky

There are many potential hazards for couples seeking online divorce services:

  • Many online divorce providers are not regulated and do not have Professional Indemnity Insurance (PII). This means that clients can be left without recourse if they receive poor advice or if errors occur in their divorce and financial documents.
  • Online divorce providers often quote initial low fees, only to request an additional £593 court fee from clients to complete the application. Refunds are not usually offered, meaning individuals can find themselves trapped into proceeding with the service.
  • The reason that online divorce providers can offer alarmingly quick dissolutions is because they overlook financial settlements. This can mean that divorces are finalised before a financial order has been put in place, leading to acute consequences (such as losing the right to share pensions or dispute another’s income claims).
  • Online divorce providers usually do not provide proper legal advice or full disclosure, leaving clients uninformed and misled.
  • Divorce law is designed to be flexible to accommodate the different needs of each couple. However, online divorce providers offer less tailored services and often fail to identify vulnerable clients and their needs.

How to counteract these risks

If you are considering using an online divorce provider, you should thoroughly research different options and consult reviews.

Undertake your due diligence:

  • Read the terms and conditions carefully.
  • Review the refund policy.
  • Ensure that the provider has PII in place.
  • Investigate the complaint handling process and what options are available if things go wrong.
  • Check for any unfair limitations on compensation or damages.

Seek the advice of an expert family lawyer to evaluate any agreements that have been made and make sure that your financial affairs have been settled before you apply for the final divorce order.

Our family lawyers are highly experienced in helping clients navigate the difficulties of divorce. We provide independent, tailored legal advice necessary to protect your interests and ensure that you receive fair and considered outcomes.

For further advice on protecting your interests in the divorce process, please contact our team and find out how we can help.