Essex-based Palmers Solicitors has hit another mark of excellence, just months after celebrating its 40th anniversary!
The firm has achieved a renewal of its prestigious Lexcel accreditation following a thorough review of its policies, procedures, strategies and management – with no identified major non-compliances.
Lexcel, the Law Society’s legal practice quality mark, sets the standard for compliance, practice management, client care, and management of people, information and finances.
It also offers a support system for client retention and practice growth, ongoing compliance and lowering new and existing risks.
Lexcel accreditation provides an assurance to clients and colleagues that the firm is leading the way within the legal sector, prioritising great client care and internal management.
The firm itself was recognised for its “comprehensive” risk management processes and “excellent” internal updates to keep the team up to date on the latest developments in the community and the legal sector.
Most notably, the practice received commendation for its “good and honest” strategic plan detailing strengths, challenges and expansion plans.
Gina Newman, Practice Manager at Palmers Solicitors, said: “We’re all incredibly proud of this achievement.
“We’re grateful to everyone in the team who assisted with our assessment, including collating information, taking part in interviews and maintaining a culture of excellence within the practice.
“We were particularly pleased to be recognised for our strategy and business planning, which we’re using to drive our team forward and continually develop the way we serve clients and the services we can offer.
“Looking forward, we’re all taking this opportunity to reaffirm our commitment to one another, our clients and the local community.”