Ms S, Essex

Helen Jago & Kathryn Oxley – As this now brings this matter to an end, I should like to take this opportunity to thank you for the assistance you have provided throughout.  I know from experience that dealing with HMRC is not easy; you have been both diligent and determined to ensure the administration of my mum’s estate has been dealt with as quickly as possible.  You kept me informed throughout, for which that I was extremely grateful, and you have made a painful and frustrating process much more bearable; I felt assured during the process that you were doing all that you could to get the necessary clearance and thereafter, repayment of the refund.